Tan Su Shan Is Quietly Turning DBS Into An AI-First Bank
Meet the Woman Rewiring Asia’s Biggest Bank DBS Group’s CEO is on a plane. Her phone buzzes. A customer has just posted an angry rant on LinkedIn about a broken app feature — and tagged her by name. Most executives would deal with it later. Tan Su Shan didn’t wait. She replied right there, mid-flight, … Read more