Amazon India has taken a bold step into the healthcare space by launching Amazon Diagnostics, an at-home lab testing service, now available in six major Indian cities—Bengaluru, Delhi, Gurgaon, Noida, Mumbai, and Hyderabad. This new health service is a game-changer, offering a smooth and hassle-free way for customers to book medical tests, get samples collected from home, and receive lab reports—all through the Amazon app.
A New Era of At-Home Health Testing
In collaboration with Orange Health Labs, Amazon Diagnostics has been built to provide a reliable and efficient lab testing experience. With healthcare becoming more digital, this service aims to bridge the gap between convenience and quality medical care.
Key Features of Amazon Diagnostics:
Doorstep Sample Collection within 60 minutes of booking
Fast Digital Reports available within 6 hours
Service coverage across 450+ pin codes in launch cities
Access to 800+ diagnostic tests
Booking, scheduling, and report viewing all within the Amazon app
These features are designed to offer a seamless and user-friendly healthcare experience, especially for those who struggle with hospital visits or long waiting times.
Amazon’s Expanding Healthcare Ecosystem
Amazon Diagnostics is not a standalone service but part of Amazon’s broader healthcare strategy. It is integrated into Amazon Medical, which also includes Amazon Pharmacy for medicine delivery and Amazon Clinic for online doctor consultations.
With this ecosystem, Amazon is aiming to offer a complete outpatient healthcare journey—from consultation to lab testing and medicine delivery—all from the comfort of one’s home.
Solving Major Healthcare Pain Points
Traditional healthcare in India often comes with its share of problems—long queues, unresponsive service providers, inconsistent test quality, and lack of preventive care access. Amazon Diagnostics addresses these concerns by delivering:
Quick bookings with flexible slots
Real-time availability
Doctor-verified test results
Safe and secure access to medical reports online
This shift is especially beneficial in a post-pandemic world, where contactless healthcare has become a top priority.
Official Statements: A Commitment to Better Healthcare
From Amazon Medical
Jayaramakrishnan Balasubramanian, Category Leader at Amazon Medical, expressed his views on this new launch:
“Amazon Diagnostics represents a significant step forward in making healthcare more accessible, reliable, and convenient. By providing high-quality, doctor-verified lab testing seamlessly integrated into the Amazon app, we are empowering our customers with world-class diagnostic facilities from the comfort of their home.”
From Orange Health Labs
Dhruv Gupta, Co-founder of Orange Health Labs, also emphasized their shared mission with Amazon:
“Together with Amazon, we will continue to raise the bar in delivering fast, reliable, and insightful diagnostics for people across India. This partnership helps us reach more users while maintaining our high standards.”
Smart Features That Simplify Health Testing
What sets Amazon Diagnostics apart is its attention to user experience. It offers several intelligent features that remove common friction points in health testing:
Real-time slot availability: Choose time slots that fit your schedule.
Map-based address verification: Ensures accurate and fast location services.
Secure digital reports: Lab results are stored and accessed safely through your Amazon account.
Automated test preparation guides: Pre-test instructions delivered directly in the app.
All of these combine to make the process more intuitive and accessible for users of all ages.
Why This Matters for Indian Healthcare
India’s healthcare industry is evolving rapidly, but many still face difficulties accessing reliable and timely diagnostics. Services like Amazon Diagnostics play a crucial role in:
Increasing awareness of preventive health checkups
Reducing hospital crowding
Providing affordable lab testing solutions
Ensuring faster turnaround times
By leveraging Amazon’s vast logistics and tech infrastructure, Amazon Diagnostics is poised to disrupt the traditional model and make quality healthcare available at every doorstep.
Cities Currently Covered
As of now, the service is live in:
Bengaluru
Delhi
Gurgaon
Noida
Mumbai
Hyderabad
Residents in these cities can use the Amazon app to browse available tests, schedule home collections, and receive reports—without leaving their homes.
Final Thoughts: The Future of Health Is Digital
Amazon Diagnostics is more than just a convenience—it’s a vision of what modern, digital-first healthcare should look like. From fast sample collections to quick report delivery and expert verification, Amazon is raising the bar for at-home health services in India.
As the company continues to expand its healthcare offerings, it’s clear that affordable, reliable, and accessible health services will play a key role in Amazon’s future plans. Whether you need a routine health checkup or specialized lab tests, Amazon Diagnostics makes it easier, faster, and more secure.