What Triggered the Anker PowerCore 10000 Recall?
Anker, a globally recognized electronics brand, has issued an urgent safety recall for its PowerCore 10000 power banks, specifically the A1263 model. This decisive action follows 19 reported incidents where the devices caught fire or exploded. The U.S. Consumer Products Safety Commission (CPSC) confirmed that more than 1.1 million units sold in the United States are affected by this recall.
Which Anker Power Banks Are Affected?
Identifying the Recalled Model
The recall affects PowerCore 10000 power banks with model number A1263, sold between June 1, 2016, and December 31, 2022. If you purchased an Anker power bank during this period, it’s crucial to verify whether your device is part of this recall.
How to Check Your Device’s Serial Number?
To identify if your power bank is affected:
Locate the serial number on the bottom of the device.
Visit Anker’s dedicated recall verification webpage.
Carefully input your serial number, ensuring accuracy with characters like:
1 (one), I (uppercase i), L (uppercase l), 2 (two), Z (uppercase z)
Note: O (uppercase o) and 0 (zero) are easily confused; ‘O’ and ‘I’ are not used in serial numbers for the recalled units.
If you’re unable to read the serial number due to wear or damage, you can directly contact Anker’s support team for assistance.
Immediate Action Steps If Your Device Is Recalled
1. Stop Using the Power Bank Immediately
Discontinue any use of the recalled device to avoid potential risks of fire or explosion.
2. Provide Required Photo Evidence
Anker requires specific photo documentation to process your replacement request:
Model number
Serial number
Consumer’s name
Date of the photo
The word “RECALLED” written in permanent marker on the device or a paper placed beside it
3. Submit Proof of Purchase (Optional)
Although not mandatory, submitting your purchase receipt can speed up the replacement process.
4. Confirm Proper Disposal
Before receiving a replacement, you must confirm that the device will be disposed of properly:
Do not throw it in regular trash or recycling bins.
Contact your local hazardous waste collection center for safe disposal.
Wait for Anker’s confirmation before disposing of the unit.
5. Contact Anker for Assistance
Email: support@anker.com (use subject line: Anker A1263 Recall)
Phone: 800-988-7973.
Why Lithium-Ion Batteries Are Dangerous?
The Hidden Dangers of Portable Chargers
The lithium-ion batteries used in most portable chargers, including the Anker PowerCore 10000, are efficient but volatile. If damaged or improperly handled, these batteries can overheat, catch fire, or even explode.
Expert Warning
Civil trial attorney Don Fountain, an expert in product defect cases, highlights:
“These products are typically unassuming but can be incredibly dangerous. My firm has handled numerous cases involving fires and explosions caused by lithium batteries in power tools, e-bikes, phones, scooters, children’s toys, and battery packs.”
Fountain warns consumers not to store or use these devices in confined spaces or leave them plugged in for extended periods, especially:
Overnight charging
While on vacation
Inside vehicles or airplanes
Travel Risks: Airlines Tighten Restrictions on Portable Chargers
Airline Safety Concerns
Airlines worldwide are becoming increasingly cautious due to past incidents involving battery fires in aircraft cargo holds and cabins. For example:
Southwest Airlines recently revised its policy for carry-on charging devices.
Several international airlines have limited or banned certain lithium-ion power banks.
Given the difficulty of extinguishing fires mid-flight, these restrictions are designed to prevent catastrophic onboard incidents.
Unique Aspect of Anker’s Recall Process
Unlike many product recalls, Anker requires:
Photo evidence with detailed identification.
Confirmation of proper disposal through hazardous waste centers.
As attorney Don Fountain points out:
“Most consumers experiencing an overheating event tend to throw away defective units before ever thinking about contacting the manufacturer for recall reimbursement.”
Consumer Safety Tips for Portable Chargers
While this recall has sparked widespread concern, there are steps every consumer should take to safely use portable power banks:
✅ Purchase from Reputable Brands
Always buy certified chargers from reputable brands that meet safety standards.
✅ Avoid Extended Charging
Do not leave power banks plugged in overnight or for prolonged periods.
✅ Store in Well-Ventilated Areas
Avoid storing these devices in hot or confined spaces such as vehicles or tightly packed luggage.
✅ Follow Manufacturer Instructions
Always adhere to usage, storage, and disposal guidelines provided by the manufacturer.
✅ Stay Informed About Recalls
Register your products and monitor recall alerts from agencies like the CPSC.
Final Thoughts: Stay Alert, Stay Safe
The Anker PowerC1ore 10000 A1263 recall serves as a powerful reminder of the hidden risks in everyday technology. While Anker is proactively addressing the issue, consumers must also take responsibility by verifying their devices, following recall instructions, and practicing safe usage habits.
Lithium-ion batteries, while incredibly convenient, require careful handling. With rising reports of battery-related fires across multiple industries, consumer awareness is more important than ever.
If you own an Anker PowerCore 10000 purchased between 2016 and 2022, check your serial number today and stay safe.